Terms of Dining & Reservations
1. Introduction & House Standards
Welcome to Black Lion Steakhouse KL, managed and operated by Artsylum Festivals Sdn. Bhd. (SSM: 201701002031) under the Qing Arts Club group. To preserve an uncompromising standard of culinary craftsmanship, intimate ambiance, and attentive hospitality for all patrons, all table bookings and walk-in dining are subject to the terms and house policies set forth below.
2. Operating Hours & Kitchen Last Call
12:00 PM – 3:00 PM
(Last food orders at 2:30 PM)
6:00 PM – 11:00 PM
(Kitchen Last Call at 9:30 PM)
3. Table Reservations & Seating Policy
Online table reservations are coordinated directly through our authorized UMAI reservation engine:
- Holding Grace Period: We hold reserved tables for up to 15 minutes past the confirmed booking time. If your party is delayed, please inform our reception team. Tables may be released to waitlist guests after 15 minutes without contact.
- Dining Duration: To accommodate all dining guests smoothly, standard table reservations are allocated a 120-minute (2-hour) dining window from the confirmed reservation time.
- Seating Zone Requests: While every effort is made to honor specific requests for Gallery Dining, Signature Dining, or the Chef's Table, table allocation remains subject to live floor availability upon arrival.
4. The Chamber (VIP Private Dining Room)
The Chamber is Black Lion's premier private sanctuary designed for intimate executive dinners, corporate celebrations, and milestone gatherings of 8 to 10 guests, set beside our wine cellar:
- Minimum Spend Requirements: Private room buyouts and exclusive dining in The Chamber are subject to agreed minimum spends based on session (Lunch / Dinner) and day of the week.
- Bespoke Tasting Menus: Custom multi-course tasting menus, wine pairings, and pre-ordered specialty cuts (e.g. Tomahawk, Miyazaki A5) can be arranged with our culinary team in advance.
- Booking Confirmation: Reservations for The Chamber are confirmed directly via our dedicated VIP WhatsApp Concierge (+60 12-577 3229).
5. Corkage Policy
Guests wishing to bring special bottles to accompany their steakhouse experience are welcomed under the following corkage terms:
All glassware, decanters, ice buckets, and sommelier presentation are provided complimentary with corkage service.
Buy a 750ml bottle off our wine list and we will waive one corkage fee on a 750ml bottle. This waiver does not apply to hard liquor.
6. Dietary Provenance & Outside Food Policy
- Pork-Free Establishment: Black Lion Steakhouse operates a strictly pork-free kitchen. All beef cuts, lamb, and poultry are sourced exclusively from certified Halal suppliers.
- Beverage Bar: Our sommelier bar serves a curated selection of fine wines, champagnes, and artisanal spirits.
- Celebration Cakes: Outside birthday and anniversary celebration cakes are permitted with our compliments. In respect of all dining guests, strictly no durian or strongly scented items are permitted on premises.
- No Other Outside Food: With the exception of celebratory cakes, no outside food, cooked meals, or external beverages may be consumed inside the restaurant.
- Children Dining: Families are warmly welcomed. Children 6 years old and under dine complimentary when accompanied by dining adults.
7. Guest Decorum & Inquiries
We maintain an elegant, refined atmosphere suitable for celebrations and executive dining. Smart casual attire is encouraged. Management reserves the right to refuse service or admission in circumstances of disruptive behavior.
Lobby Level, Block C-G-1, Plaza Arkadia, 3, Jalan Intisari, Desa ParkCity, 52200 Kuala Lumpur.